CROSSFIT CHAPARRAL MEMBERSHIPS

Month-to-Month plans and memberships can be canceled at any time, however all cancellation requests must be submitted via your :Pushpress login: or via email ([email protected])  and received 2 weeks or 14 days prior to your credit/debit card processing date. All plans and monthly memberships require a minimum of 14 days written notice prior to next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. Once final payment has been drawn from your account, members will have 30 days from the last bill date to use the facilities. It is your responsibility to provide written notice 30 days in advance of your next billing date. There will be no refund issued once a payment has been charged to your credit card. 

All members are welcome to upgrade or downgrade their membership plans or packages without penalty. Memberships can be upgraded at the start of the next billing cycle. However, if a member wishes to upgrade immediately their new membership plan will be prorated based on the number of days remaining in their current billing cycle at their new rate. At the start of the next monthly billing cycle, they will be charged at their full membership rate.

If a member wishes to downgrade their membership to a lower session-based plan they must wait until their next monthly bill date for the new plan to be effective. Please note, changes cannot be made retroactively.

Members may put their membership on freeze or hold, for a period no less than thirty (30) days (or one calendar month), and for up to ninety (90) days (three calendar months) per calendar year. Notice of freeze must be given to CrossFit Chaparral via your :Pushpress login: or via email ([email protected]) prior to the first day of the requested hold and will not be issued retroactively. Holds cannot be issued for personal travel under 3 weeks. All payments drawn prior to the requested hold will not be refunded. members will not be billed for frozen months, and billing will resume automatically upon the end of the freeze period. All prepaid members will have memberships extended by the number of frozen months. Holds longer than ninety (90) days may be issued for members of the military on temporary duty assignment with advanced notification. If members choose to cancel membership during the hold or freeze period, written notification must be issued within 30 days prior to the end of the hold period, otherwise members will be charged a final month of membership upon hold release.

CrossFit Chaparral will not provide refunds retroactively for any cancellation requests. Membership cancellations are only processed by sending written notification via email to [email protected]. CrossFit Chaparral does not issue refunds if you do not use your membership, nor can you carry over sessions to the next month if you missed a class.

We understand that credit cards are often lost, stolen, or expire and sometimes a charge may be declined or have insufficient funds; however, if we receive a credit card error for any reason, you will be charged a $3 administration fee.  It is your responsibility to notify us of any changes to your credit card information. 

All Monthly Session-Based Membership plans are paid by monthly automatic electronic payment (credit card, debit card, or automatic checking account draft). Monthly memberships will automatically renew each month at the same payment terms and billing date established at the time of enrollment. All prepaid plans (2/3/6 Months) are paid upfront and will automatically renew upon expiration at the same rate and terms as the initial membership. Any changes to plan, or cancellation must be received 15 days in advance of the next billing cycle or plan expiration date. It is the member’s responsibility to monitor membership expiration and renewal dates.

If a member attends more classes than his/her plan allows in a month(punch card plan), they will be charged a fee of $10 per additional session. For example, if a member has a 10 session per month plan, but attends 12 sessions within their monthly billing cycle they will be charged their 10 sessions per month membership fee as well as an additional $20 for the additional two classes attended. Class fees for additional classes will be billed directly to the member’s card on file at the end of the month. Punch card plans are set up on automatic billing. If a member consistently attends more sessions than their plan allows, it is highly recommended they consider upgrading to the unlimited membership for cost savings.

CrossFit Chaparral provides discounted rates to public service members to include all active and retired military, law enforcement, fire and rescue personnel as well as teachers, nurses, and students. In order to receive the discount, a valid identification is required at the time of membership enrollment. Please inquire with our staff for more details on discounted plans and packages.

• • We offer a 20% discount for Public Safety employees, Active, Reserve, Retired, Former Military, and Nurses.

• Family Rate: CrossFit Chaparral values families! We’ve found that when a couple or family does CrossFit together, positive things happen.  Here is our family plan:

• Family member #1 pays the normal membership fee.
• Each additional immediate (spouse or child under 21 living in the same house) family member gets 20% off.
• This discount does not apply to specialty programs like Enhanced Sports Performance (ESP) Kids or Teens. If you have two or more children or teens in these programs, a 10% discount is applied to each child/teen.

CrossFit Chaparral prides itself on being a kid-friendly gym. But in the interest of keeping everyone as safe and focused on their fitness as possible, we ask that you adhere to these policies regarding children. All child(ren) need to be able to sit unattended at the front of the gym. If they require supervision, please have a responsible adult in attendance to supervise them. Our coaches are not responsible for your child(ren). Children are not allowed on the equipment at any time and must be off the gym floor during classes. You are responsible for cleaning up after your children, including any food items or toys. Please see a coach for any questions regarding your child(ren)